Privacy Policy

This privacy policy explains how Floral Essence handles personal data on oxygenfieldapronarm.click. It covers contact requests, bouquet orders, local delivery arrangements, site security, and the limited cookies used for operation and privacy preferences.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

Data We Collect

When you use the contact form or reach out through our listed channels, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information needed to keep the site working and secure.

We collect only the details needed to handle inquiries and service requests.
02

Where Data Comes From

We receive personal data from you when you submit a bouquet request, ask about availability, confirm budget or color preferences, or contact us about pickup or local delivery. Some technical data is generated automatically when you visit the website, including information needed for delivery, security, and basic site operation.

Most data comes directly from your messages or from how your browser connects to the site.
03

Cookies We Use

The site uses essential cookies needed to keep pages working and to support basic security and delivery functions. We also use cookies that remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this website.

Our cookie use is limited and does not include confirmed analytics or advertising cookies.
04

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but some parts of the site may not function properly if essential cookies are disabled.

Browser settings can usually block or remove non-essential cookies.
01
Processing Purpose

How We Use Data

We process personal data to respond to contact form submissions, confirm bouquet requests, manage budget and color preferences, check availability, arrange payment, and coordinate studio pickup or local delivery. We also use data to maintain website security, deliver content correctly, and keep basic records needed to run the business.

We use personal data only for the operational purposes described here.
02
Third-Party Sharing

Service Providers

We may share limited data with trusted service providers that help us operate the website, deliver technical functions, or handle communications. These parties are expected to process data only on our instructions and to keep it protected. We do not state that analytics or advertising partners are active on this site.

Any service provider receiving data may use it only for the task we assign.
03
Legal Basis

Legal Disclosures

Personal data may be shared with authorities, courts, or other public bodies if disclosure is required by law, legal process, or a binding order. We may also disclose information when needed to protect our rights, users, or the security of the website.

We disclose data to public authorities only when the law requires it or when a valid request applies.
User Rights

Your Rights

You may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also be able to withdraw consent where processing relies on consent. These rights are not absolute and may be limited by legal obligations or by the need to keep data for legitimate business records.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To exercise your rights, send a clear request using the contact details in this policy and describe the data or action you want. We may need to verify your identity before responding. If a request is incomplete or cannot be fulfilled in full, we will explain the reason where the law requires it.

Requests are reviewed case by case to confirm identity and apply the correct legal response.
Data Retention

How Long We Keep Data

Contact and order information is retained for the time needed to answer your request, complete the related service, and manage follow-up or recordkeeping obligations. Technical data is kept for a limited period that supports security, troubleshooting, and service continuity, then deleted or anonymized when it is no longer needed.

We keep data only for as long as it is needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on this page and use a reasonable method to draw attention to the update when appropriate. The date of the latest version should be checked before you submit new information.

We may revise this policy when our practices, legal duties, or site features change.
GDPR
Regulation

GDPR Overview

Under the GDPR, we process personal data only for clear and limited purposes, and we rely on a lawful basis that fits the way the data is used. For this website, that usually means responding to your request, carrying out a service you ask for, meeting legal duties, or protecting the site and its users.

Regulation
Because Floral Essence operates in Italy and serves users in the European Economic Area, GDPR rules apply where the law requires them.
This section is written for users whose data is protected by the GDPR.
GDPR-aware data handling

Your GDPR Rights

If the GDPR applies to you, you may ask to access your data, correct inaccurate details, delete data in some cases, restrict certain processing, object where the law allows, or receive a copy of data you provided in a portable format. If we need to verify your identity or keep data for legal reasons, we may ask for supporting information or decline part of a request.

GDPR rights are handled through a practical review of each request and any legal limits that apply.

Contact Details

Email contact
support@oxygenfieldapronarm.click
Telephone contact
+39 312 230 3425
Postal address
Via Fratelli Rosselli 47, 80019 Qualiano
Privacy contact